WEBSITE TERMS AND CONDITIONS

  1. Application, variation and termination of these Terms and Conditions
    1. These Terms and Conditions govern the website operated and provided by Truckmate Limited (ACN 85 087 326 690) (Truckmate)
    2. Any use of Truckmate’s website by you constitutes acceptance of these Terms and Conditions.
    3. Truckmate may at any time, in its sole discretion, amend, vary or modify these Terms and Conditions without notice.
    4. Modifications to these Terms and Conditions will be effective immediately and any subsequent use by you of this website will constitute your acceptance of the modifications and the then-current terms and conditions of use of this website.
    5. Truckmate may, without notice, terminate or suspend this website or any part of the website at any time.
  2. Privacy
    1. Any personal information received by Truckmate will be collected and disclosed in accordance with Truckmate’s Privacy Policy.
  3. Disclaimer and Liability
    1. While Truckmate provides the website and its contents in good faith, Truckmate does not accept liability or responsibility for any content or material on this website, including for the accuracy, completeness, authenticity, reliability or timeliness of the content;
    2. Truckmate does not represent or warrant that this website, any files obtained from or through this website are free from harmful code, computer viruses or other defects;
    3. To the extent permitted by law, Truckmate expressly excludes all conditions and warranties (including warranties as to merchantability, non-infringement of intellectual property or any other rights or fitness for a particular purpose), guarantees, rights and remedies, liabilities and other terms that may be implied by custom, statute or common law in relation to any information or materials on this website or any websites linked to this website; and
    4. Truckmate is not liable for any consequential losses (including any loss of revenue or profits, loss of anticipated savings, loss of data, loss of value of equipment, any penalties or fines imposed by a regulator and any loss that is indirect loss) that you suffer or for any costs, damages, expenses, loss or charges that you incur as a result of your use any information or materials on this website or any websites linked to this website.
  4. Intellectual Property
    1. Intellectual property rights (including any copyright, trademark rights) in the content on this website, vests in Truckmate, subject to any third party rights.
    2. The Truckmate logo and the icon are trademarks of Truckmate Limited, registered in Australia.
    3. Nothing contained on this website is to be construed as granting a licence to use any content on this website. You may not use, reproduce or modify any content displayed on this website including Truckmate’s logo or trademark/s without Truckmate’s written consent.
    4. You may not pass off content from this website as your own. This includes the practice of ‘Framing’ this website within another website as well as copying and re-using parts of the website.
  5. Linking to other websites
    1. This website may contain links to other websites. Truckmate does not warrant approve of or accept any liability or responsibility for any such websites. Access to these websites is at your own risk.
  1. Guidelines for linking to this website
    1. You are welcome to put links on your website pointing to the Truckmate’s website. In such case we request that you adopt the following guidelines for linking:
      1. Links to Truckmate’s site should usually be to the home page, i.e. https://truckmate.com.au. Linking to other parts of the site poses some risk, as the page or service to which you link may move or become unavailable.
      2. The correct name for the website is Truckmate Limited.\
      3. Truckmate’s logo and its variants are registered trademarks and subject to copyright. They may only be used with written permission from Truckmate.
  2. Cookies and other features of our website
    1. This website uses cookies to identify visitors to this site, gather statistical information, store user preferences, activity, and session information. Truckmate uses cookies to improve security, enhance website functionality and improve its services. By using this website, you are consenting to Truckmate’s use of cookies on your device.
    2. You can disable cookies in your browser settings. However, adjusting these settings may affect the functionality of this website.
    3. Information stored in cookies can include:
      1. The identity of the page or services you are requesting;
      2. The type of browser or operating system in use;
      3. Time and date of access; and
      4. The internet address of the website from which you navigated from to reach our website.
    4. Cookies do not store personal information such as:
      1. your name
      2. email addresses
      3. phone numbers
    5. Truckmate uses web analytics and session recording technology provided by third party service providers such as Google Analytics and Hotjar. These services use cookies to assist us to understand how visitors access and utilise our site. For more information see Truckmate’s Privacy Policy.
    6. Truckmate also uses JavaScript, which is a programming language that helps our website work. In order to use our website, we recommend that you have JavaScript enabled in your browser settings. To enable JavaScript in your browser, follow the instructions for your browser version here.
  3. Governing Law
    1. The laws of the State of New South Wales, Australia govern these Terms and Conditions and any agreement formed under them. You and Truckmate irrevocably and unconditionally submit to the non-exclusive jurisdiction of the Courts of the State of New South Wales, Australia.

PRIVACY POLICY

This following document sets forth the Privacy Policy for the Truckmate website, https://truckmate.com.au/.

Truckmate is committed to providing you with the best possible customer service experience. Truckmate is bound by the Privacy Act 1988 (Cth), which sets out a number of principles concerning the privacy of individuals.

Collection of your personal information

There are many aspects of the site which can be viewed without providing personal information, however, for access to future Truckmate customer support features you are required to submit personally identifiable information. This may include but not limited to a unique username and password, or provide sensitive information in the recovery of your lost password.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Truckmate takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Truckmate reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Accessing Your Personal Information

You have a right to access your personal information, subject to exceptions allowed by law. If you would like to do so, please let us know. You may be required to put your request in writing for security reasons. Truckmate reserves the right to charge a fee for searching for, and providing access to, your information on a per request basis.

Contacting us

Truckmate welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means during business hours Monday to Friday.

Call: + 61 2 9725 2777

Post: Truckmate,
5 Walker Place
Wetherill Park (Sydney)
NSW 2164 Australia

E-mail: enquiries@truckmate.com.au

TERMS AND CONDITIONS OF PURCHASE AND SUPPLY OF GOODS

The terms and conditions of purchase and supply of goods applies to any order for and any supply of Goods and/or Services by the Supplier to the Purchaser. The Supplier being Truckmate Australia Pty Ltd referred to below as Truckmate.